HelpRush
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Trust ledger · live

You don't trust us.
You trust the protocol.

Every layer of trust on HelpRush is enforced by code. KYC by DigiLocker. Skills by SVE quizzes. Reputation by probation + Trust Score. No call-centre, no claim, no theatre.

Four layers

Every provider passes all four. Every time.

  1. 01

    Live ledger

    DigiLocker KYC

    Government-issued ID + face match before a provider can accept a single job. Pulled directly from the Government of India's DigiLocker. No paper, no impersonation.

    Pros KYC-cleared

    142+18 this month

  2. 02

    Live ledger

    Skill Verification Engine

    Category-specific quizzes — written for plumbing, AC repair, electrical, and every other category. AI-generated, expert-reviewed, regularly rotated. Pass to be eligible. Re-test on lapse.

    Skills passed this month

    89+22% vs Mar

  3. 03

    Live ledger

    Probation cycles

    First five jobs are supervised by quality gates: photo evidence, customer rating threshold, and ledger checks. Fail probation, lose the badge.

    Jobs in probation now

    23Steady

  4. 04

    Live ledger

    Trust Score

    A live composite of completion rate, rating, complaint signals, and behavioural patterns. Visible on every provider profile. Affects dispatch priority and tier eligibility.

    Median Trust Score

    87+3 vs Mar

Counters refresh from the live platform. Sprint 3 wires real-time SSE.

Provider tiers

Three tiers. Earned, not bought.

Tiers are computed from real performance — Trust Score, jobs completed, customer ratings, and business verification. Subscriptions unlock fee discounts; tier badges have to be earned.

BASIC

Day 1 access

New providers. KYC + at least one SVE pass. Lower dispatch priority, standard tools.

PRO

Trust Score 80+

Trust Score 80+, 25 jobs completed, ≥4.5 rating. Higher dispatch priority, scheduled jobs unlocked.

ELITE

Trust Score 90+

Trust Score 90+, 100 jobs, ≥4.7 rating, business verified. Featured on home, premium pricing band, first-look on jobs.

Patent-pending

The dispatch architecture is filed.

IN 202511047332 — RushHour real-time dispatch system

IN 202511047441 — Skill Verification Engine architecture

Filed 2025 · Republic of India · Patent Office

Trust is a feature. Try it.

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