You don't trust us.
You trust the protocol.

Six layers

What every pro goes through, and what shows on their profile.

1. 01

   In production

   Native KYC

   Aadhaar + PAN captured inside the Partner app. Google ML Kit text recognition extracts the data on the pro's device and matches it against the application submitted on web, a mismatch rejects instantly. A smart selfie step uses Google ML Kit face detection so a printed photo or a still on another phone won't pass. No DigiLocker, no third-party sign-in screen.

2. 02

   In production

   Skill Verification Engine

   Five stages per category: DECLARED → QUIZ_PASSED → PROBATION → VERIFIED → EXPERT. Category-specific quizzes (English, Hindi, Urdu), path-dependent attempt limits (Professional 3, Hybrid 5, Practical unlimited), 24-hour cooldown on fails. Practical assessments where the trade requires them. Patent filed (IN 202511047441).

3. 03

   In production

   Probation cycle

   First five jobs in every category are supervised. Customer thumbs-up/down feeds a real SkillFeedback ledger. Clear probation cleanly and the engine promotes you to VERIFIED; three thumbs-down in the window triggers a mentor review before you proceed.

4. 04

   In production

   Trust Engine

   A live composite (0–100) recomputed on every job, KYC event, and risk signal. Weighs verification level, KYC status, skill-verification breadth, risk-inverse, jobs completed, and rating saturation (10-review floor for full weight). Visible on every public profile. Drives dispatch priority and tier eligibility.

5. 05

   In production

   Risk Engine

   Ten signal types watching every account: chat-PII, call-PII, customer reports, payment anomalies, geo revisits, device-fingerprint changes, OTP abuse, duplicate documents across accounts, identity linking across accounts, avatar unlock after verification. Cross the threshold and the profile auto-freezes pending review. Live in production.

6. 06

   In production

   Credential registry

   Beyond the SVE quizzes, pros can add formal credentials, trade licences, professional certificates, degrees, memberships. Each is admin-reviewed and surfaces on the public profile once verified.

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