Transparent pricing

Every rupee, on the table. No surprises.

Most marketplaces hide their economics. We publish ours — what customers pay, what providers pay us, what GST applies, and why.

For customers · service starting prices

What it costs to call a verified pro.

Below is the visit / starting fee. The final invoice depends on the actual work — itemised, approved by you before parts are ordered, no fine print.

  • AC & Cooling499
  • Plumbing299
  • Electrical199
  • Cleaning599
  • Painting999
  • Appliances299
  • Locksmith199
  • Carpentry399

Live values from the production pricing engine. May vary by zone.

Four rules we won't break

What you'll never see on a HelpRush invoice.

  1. 01

    What you see is what you pay.

    The price quoted at booking is the price on the invoice. Parts are itemised separately and only after you approve them.

  2. 02

    GST shown only when due.

    If your provider is GST-registered, you see the GST line. If they're not (most independent pros aren't), you don't pay GST. We don't fake-add it.

  3. 03

    No hidden 'convenience' fee.

    Default convenience fee is 0%. If we ever add one (e.g., for instant card payment), it's a separate, labelled line.

  4. 04

    Cancel free up to dispatch.

    Cancel before a pro accepts: ₹0. Cancel after dispatch: a flat trip-fee covers the pro's lost time — never a percentage of the job.

For providers · commission tiers

The cut we take. Public.

Industry incumbents charge 25–30% and won't say so. We charge 20% on Basic and discount it heavily as you grow.

Take rate · what the platform keeps from each job

  • HelpRush · Elite tier8%
  • HelpRush · Pro tier12%
  • HelpRush · Basic tier20%
  • Industry incumbent · range25–30

Lower bar = more money to the pro. Industry figure: industry reporting cited on /vs/urban-company.

BASIC

Free · pay-as-you-go

20%

Commission per job

  • Day 1 dispatch access
  • Standard support queue
  • Trust Score visible

PRO

₹499 / month

12%

Commission per job

  • Higher dispatch priority
  • Scheduled jobs unlocked
  • Provider brand page
  • Priority support

ELITE

₹999 / month

8%

Commission per job

  • Featured on home + city pages
  • Premium pricing band
  • First-look on incoming jobs
  • Dedicated success manager

Tier eligibility is earned via Trust Score + jobs completed + rating threshold. Subscriptions unlock the lower commission rate.

Projects · the third lane

Bigger jobs run on a 10% platform fee.

For multi-day jobs (renovations, full-home painting, construction), we move from per-job commission to a flat 10% platform fee. Money sits in escrow milestone-by-milestone, released only on your approval.

Customer pays

  • Project amount (e.g.)₹1,00,000
  • Site visit (optional)Per pro / cat.
  • What you pay₹1,00,000

Pro receives

  • Project amount₹1,00,000
  • HelpRush fee · 10%− ₹10,000
  • Pro net₹90,000

Funds are escrowed per milestone, released on your approval. Photo-verified completion + 72h auto-approve protection. Full mechanics on /projects.

GST · the honest version

We pay GST on our commission. We don't fake-add it to your bill.

Service GST

Customer ↔ Provider

If your provider is GST-registered (most independent pros are not), the invoice carries a GST line. If they're not, no GST. HelpRush is an aggregator — we don't add GST on the service itself.

Platform GST

HelpRush → Government

We pay 18% GST on our commission revenue, mandatory under Indian aggregator rules. Tracked on every settlement, filed quarterly. This is our cost of doing business — not yours.

Pricing you can publish. So we did.