HelpRush
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Investor draft · access on request

India's trust OS for local services.

Real-time dispatch, verified skills, provider-owned brands. Patent-pending dispatch architecture. Live in Srinagar. Building a scalable wedge against Urban Company.

Live traction · Srinagar

The numbers are public.

Selected metrics published in real-time. Full operating data shared under NDA on request.

Verified pros · HelpRush V1+V2
2,500+
Partner-app downloads
15K+
Cities live
1
Repeat customers · V2
40%
Disputes filed · V2
0
Median match · NOW lane
3.8s

Pros & downloads are cumulative across HelpRush V1 (MVP, 2024) and V2 (Nov 2025–). Repeat & dispute figures are V2 operating data, first 4 months. Customer-app marketing spend to date: zero. Real-time SSE feed in next release.

Government recognition

Recommended by the Directorate of Industries & Commerce, Kashmir

Per letter dated 20 Aug 2025, HelpRush is the recommended onboarding pathway for PM Vishwakarma beneficiaries in Kashmir, with credentials verified by the Directorate.

Read the letter →

Thesis

Three reasons the timing is right.

  1. 01

    ₹600B Indian local services market.

    Highly fragmented. Mostly informal. Real-time dispatch + trust verification turns this from a directory problem into a software problem.

  2. 02

    Urban Company is the only scaled incumbent.

    And they bet on hiding the pro. Their take rate is high (25–30%), their providers are anonymised, and their gig discontent is well-reported. The market wants the opposite.

  3. 03

    We are an open marketplace.

    Public provider brands. Lower take rate. Real-time dispatch as core primitive. Trust enforced by software (DigiLocker + SVE + Trust Score), not call centres.

Moat

What incumbents can't replicate without breaking their model.

  • Public provider brand pages

    Every pro has a public, SEO-indexed profile. Urban Company's entire model depends on hiding pros. They cannot turn this on without disintermediating themselves.

  • Patent-pending RushHour engine

    Real-time dispatch architecture filed with the Indian Patent Office (IN 202511047332). Median match under 5 seconds in production.

  • Trust by code, not theatre

    DigiLocker KYC + Skill Verification Engine + probation cycles + live Trust Score (IN 202511047441). Every layer programmable, auditable, automated.

  • Lower take rate

    20% Basic → 12% Pro → 8% Elite. Provider economics fundamentally better than incumbents at 25–30%. Lower take rate funded by SaaS-style subscription tiers.

Next step

Request the deck. Or take a call.

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Request the deck Founder & story →vs Urban Company →