Provider tiers
Three tiers. Earned, not bought.
Subscriptions unlock the lower commission rate. Tier badges have to be earned through Trust Score, jobs completed, and rating. You can buy the seat — you can't buy the badge.
BASIC
Free · pay-as-you-go
20%
Commission per job
Eligibility
- DigiLocker KYC cleared
- ≥1 SVE category passed
- Day 1 dispatch access
What it unlocks
- Public profile on /pros
- Daily auto-payout
- Standard support queue
- Trust Score visible
PRO
₹499 / month
12%
Commission per job
Eligibility
- Trust Score 80+
- 25+ jobs completed
- ≥4.5★ average rating
What it unlocks
- Higher dispatch priority
- Scheduled jobs unlocked
- Profile card flagged 'PRO'
- Priority support (4h response)
- Featured slots on /[city]/[service] pages
ELITE
₹999 / month
8%
Commission per job
Eligibility
- Trust Score 90+
- 100+ jobs completed
- ≥4.7★ average rating
- Business verified (GSTIN or business reg)
What it unlocks
- First-look on incoming jobs
- Featured on home + city pages
- Premium pricing band unlocked
- Dedicated success manager
- Story feature in editorial
- ELITE badge on profile
Trust Score
How the score is computed.
We publish the formula because we want you to optimise for the right things. Real engine includes anti-gaming heuristics not shown here.
Customer rating
40%
5-star average across last 50 jobs.
Completion rate
25%
Accepted jobs you actually finish (no no-shows, no cancels).
Behavioural
20%
On-time arrival, photo evidence, response time, complaint signals.
Tenure & volume
15%
Total verified jobs over time. Longer + more = higher floor.