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HelpRush

The real-time, open marketplace for services. The experts have names. The platform stays out of the way.

Made in Srinagar · India

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What India actually pays its plumbers.

Six months of HelpRush invoice data, mapped against the published rate cards of every major incumbent. The gap is wider than anyone admits.

By Editorial, HelpRush · 16 April 2026 · 8 min read

We pulled six months of HelpRush invoices in Srinagar — every plumbing job, every electrical fix, every AC service — and lined them up against the published rate cards of the three incumbents most often quoted in the Indian press.

The gap was uncomfortable for everyone.

What customers actually paid

Median plumbing visit on HelpRush in February: ₹387. Median plumbing visit advertised by Urban Company in the same month: ₹599. Median plumbing visit demanded by an unaffiliated local pro found on JustDial: ₹450, with no visibility into the line items.

The ₹212 gap to UC is not a margin we keep — our commission is 20% on Basic, 12% on Pro, 8% on Elite. The customer keeps the difference. The pro keeps a higher share of the ticket.

What pros actually earned

Median net per pro per month for our top quartile: ₹38,400. Reported median for full-time UC pros in comparable categories (per The Ken, 2024): ₹22,000–28,000 after platform deductions.

“I keep more of every job, and the customer pays less. Where does the difference come from? Their take rate.”

— Showkat Lone · locksmith, Pampore

The methodology

We sampled 4,382 jobs across plumbing, electrical, AC repair, and locksmith categories from October 2025 through March 2026. Outliers above the 95th percentile and below the 5th were excluded. UC and competitor figures are from publicly available rate cards and customer reviews; we cite each in /vs/urban-company.

Republish freely with attribution. Email hello@helprush.in for the full dataset.

Keep reading

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    What the Directorate's recommendation actually says — and what it doesn't.

    On 20 August 2025, the Directorate of Industries & Commerce, Kashmir issued a written recommendation: HelpRush should onboard PM Vishwakarma beneficiaries and badge them as verified. We want to be precise about what this means.

  • Founder · 6 min read

    Why we launched HelpRush in Srinagar — not Bangalore.

    The hard cities forge the better software. A note from the founder on why a Kashmir launch made the platform stronger than a metro launch ever could.