Last updated: September 5, 2023
Horfay Taqnia Private Limited ("we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at www.helprush.in ("Website") or our mobile application ("App") collectively referred to as "HelpRush."
By accessing or using HelpRush, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.
1.1. Information You Provide: When you create an account, book services, or communicate with us, we may collect personal information such as your name, email address, phone number, and payment information.
1.2. Information from Service Providers: We collect information about service providers, including their profiles, qualifications, and reviews, to help users make informed choices.
1.3. Automated Information: We may collect information about your use of HelpRush, including your IP address, device type, operating system, and browsing behavior through cookies and similar technologies.
2.1. Service Provision: We use your information to provide and improve our services, including connecting users with service providers, processing payments, and facilitating communication between users and service providers.
2.2. Communication: We may use your contact information to send you updates, newsletters, or promotional materials related to HelpRush, but you can opt out at any time.
2.3. Safety and Security: We use information to verify accounts and activity, detect and prevent fraud, enforce our Terms and Conditions, and ensure the security of our platform.
3.1. Service Providers: Your information may be shared with service providers for the purpose of providing services you have booked through HelpRush.
3.2. Legal Requirements: We may disclose your information in response to legal requests, to comply with laws, or to protect our rights, privacy, safety, or property.
3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.1. Account Information: You can review and update your account information at any time by logging into your account settings.
4.2. Communications: You can opt out of receiving promotional emails by following the instructions in those emails. You cannot opt out of receiving transactional emails related to your account or bookings.
4.3. Cookies: Most web browsers are set to accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
5.1. We implement technical and organizational measures to protect your data, but no system can be guaranteed to be 100% secure. Please safeguard your account credentials and report any suspicious activity to us immediately.
6.1. HelpRush is not intended for use by individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please contact us, and we will take steps to remove such information.
7.1. We may update this Privacy Policy to reflect changes to our information practices. Any changes will be posted on this page with an updated "Last updated" date.
8.1. For questions or concerns regarding this Privacy Policy or your personal information, please contact us at marhaba@helprush.in.
By using HelpRush, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Please review this Privacy Policy periodically for any updates or changes. Your continued use of HelpRush following the posting of changes to this Privacy Policy will signify your acceptance of those changes.